Shop FAQ

How do I order?

I'm showing you the whole order process here, so you can see how easy this is! 

I also will show you how to use a coupon code:

 

Choose your beads and put them into the basket. 

It should look like this now. 


If you have a coupon code, you can use it here.

 

 

 

After 'Reedeem' you should see your savings in the cart.



Next step is to fill out the form with your address - I used a pseudo address to show you how it looks like, if someone of the USA wants to do an order. 


The site where you choose and make your payment is safe as you can see 

in the little lock and the https!

 

 

You can choose between Credit Card Payment and Paypal. 

 

In this FAQ I used Paypal. 


Now you get directed to Paypal. Login for your payment. 


After your Paypal login you get redirected to my webshop and this looks like that.

 

You still could change your payment method

 

If everything is OK, you NEED! to check the

Terms of Service Box - otherwise your order can not get finished and your payment is not sent to me!


If you didn't check the box - it shows you a red outline only on the upper box

and your order can not be finished! 


After checking the box your order should be done! 


How much is shipping?

We offer a shipping flat for $6.00 worldwide. Shipping will be the same, regardless, of how much you order! Actually shipping is $6.63 for me to pay, so I cover the difference! 

How do you ship?

We ship with Deutsche Post with a tracking number what can be tracked with www.usps.com for the USA - Australians and all oversea customers can use the german tracking from DHL international: https://www.dhl.de/en/paket/information/sendungsverfolgung.html

How long does it take to arrive?

It approx. takes 6 to 15 days to the USA - in some cases it might takes longer. It might take longer before Holidays, such as Christmas or Easter. 

Canada can take up to 3 weeks or faster. 

To Australia it can take up to 4 weeks!